Account Deletion

QuickFix: Rental Maintenance

How to Request Account Deletion

To delete your QuickFix: Rental Maintenance account and associated data, please follow these steps:

1

Submit a Deletion Request

Click the button below to open our official account deletion request form. This form is managed by QuickFix: Rental Maintenance support team.

2

Provide Required Information

In the form, please provide:

  • Your registered phone number
  • Your email address (if provided during registration)
  • Your account role (Manager, Agent, or Customer)
  • Reason for deletion (optional but helpful)
3

Verification Process

Our support team will verify your identity to ensure the security of your account. You may receive a verification code via SMS or email to confirm your request.

4

Confirmation & Processing

Once verified, you will receive a confirmation email. Your account and data will be permanently deleted within 30 days of your request.

What Data Will Be Deleted

When you request account deletion, the following data will be permanently deleted:

Account Information: Phone number, email, name, profile data

User-Generated Content: Maintenance requests, comments, notes

Authentication Data: Login credentials and session tokens

Location Data: Any stored location information

Communication History: Messages and support tickets

Data Retention & Exceptions

Some data may be retained for legal or operational purposes:

Transaction Records

Financial transaction records may be retained for up to 7 years as required by law for accounting and tax purposes.

Anonymized Analytics

Aggregated, anonymized usage data may be retained for analytics purposes. This data cannot be used to identify you personally.

Legal Obligations

Data required for ongoing legal proceedings or regulatory compliance will be retained until such obligations are fulfilled.

Backup Systems

Data in backup systems will be deleted during the next scheduled backup cycle, typically within 90 days.

Processing Timeline

  • Immediate: Account access is disabled
  • Within 30 days: Personal data is permanently deleted from active systems
  • Within 90 days: Data is removed from backup systems

Alternative Options

Before deleting your account, consider these alternatives:

  • Temporary Deactivation: Contact support to temporarily deactivate your account without losing your data
  • Data Export: Request a copy of your data before deletion
  • Privacy Settings: Adjust your privacy settings to limit data collection

Need Help?

If you have questions about account deletion or need assistance, please contact our support team: